Privacy Policy

Effective Date: [03-05-2019]  

1. Introduction  

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website(https://www.sr-labeling.com), engage with our services, or interact with us in any way. By accessing our website, you agree to the terms of this Privacy Policy.  

2. Information We Collect  

We may collect the following types of information:  

Personal Information: Includes your name, email address, phone number, company name, and billing or shipping details.  

Account Information: If you create an account, we may collect your username, password, and preferences.  

Transaction Information: Includes payment details, invoices, and order history.  

Technical Information: Such as your IP address, browser type, device information, and browsing behavior.  

Communication Information: Includes records of customer inquiries, feedback, and correspondence.  

3. How We Collect Information  

We may collect information through:  

Direct Input: When you fill out forms, place orders, or contact us.  

Automated Technologies: Through cookies, tracking tools, and website analytics.  

Third-Party Services: For example, payment processors or marketing platforms.  

4. How We Use Your Information  

We use your information to:  

Process orders and deliver products.  

Provide customer support and respond to inquiries.  

Improve our website, products, and services.  

Send promotional materials, special offers, or product updates (with your consent).  

Ensure website security and prevent fraud.  

5. Sharing Your Information  

We may share your information under the following circumstances:  

Service Providers: Trusted third-party vendors assisting in operations like shipping, payment processing, and marketing.  

Legal Obligations: If required to comply with legal processes or government requests.  

Business Transfers: In the event of a merger, acquisition, or sale of company assets.  

We will never sell your personal information without your explicit consent.  

6. Data Storage and Security  

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or loss. However, no system can guarantee complete security; therefore, we advise users to take precautionary measures as well.  

7. Your Rights Under GDPR and CCPA  

Under GDPR, you have the right to:  

Access, correct, or delete your personal data.  

Withdraw consent for data processing.  

Request data portability.  

Lodge a complaint with a data protection authority.  

Under CCPA, California residents have the right to:  

Know what personal information we collect and how we use it.  

Request deletion of your personal information.  

Opt out of the sale or sharing of personal information.  

To exercise your rights, please contact us at E-mail: wendy.jiang@sr-packing.com.  

8. Cookie Policy  

We use cookies and similar technologies to enhance user experience, analyze website performance, and provide personalized content. For more information, please refer to our Cookie Policy.  

9. Third-Party Links  

Our website may contain links to external websites. We are not responsible for their privacy practices and recommend reviewing their respective policies.  

10. Children’s Privacy  

Our website is not intended for children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect data from minors without parental consent.  

11. International Data Transfers

As part of our global operations, we may transfer your information to countries outside your residence, including regions that may not provide the same level of data protection. We ensure such transfers comply with relevant data protection laws.  

12. Changes to This Policy 

We may update this Privacy Policy to reflect changes in our business practices or legal requirements. Updates will be posted on this page, and significant changes may be communicated via email or website notification.  

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:  

Company: Shanghai Suren Machinery Manufacturing Co., Ltd.

Phone: +86-13512184818

Email: sales03@sr-packing.com